Random.

When I graduated last year, I was really happy. I was waiting for this moment to arrive for so long! At last! No more quizzes, no more homework, no more sleepless nights just doing your projects. But then it struck me that, THIS IS IT. Now is the time to prove your worth and ability. 

I've experienced going to one job fair to another to find a job. I wanted a job suitable for me and will make me grow and help me achieve my personal goals. I was not hired the first time. I felt it was like discriminated. But it is the past. Part of learning process.

I applied the second time and it was a success. I was at the recruitment center for hours but it was a really fruitful day.

Congratulations, you have passed our recruitment process. Please do your medical and attend your ops validation at 7AM tomorrow.

I can still remember the exact words 11 months back. Yes, I am working in a BPO Industry. "Call Centers" in the most usual term. I have no issues working on this field. It was my first. It was a major adjustment when the training started. I had to be awake at night and be a sleep in daytime. Coffee was really a best friend.

I had a chance to meet new groups of people. They are all different in all ways. One is overly sensitive and tends to over react at things. The sub trainer who is too one sided and very polygamous. Hell yeah. Bring it on. This is the real world now. I just have to adjust. Anyway, we'll be distributed once our nesting begins.

My "for-the-meantime" manager is so-so. She was an average for me. She sometimes tend to do a lot of stuffs for herself rather assist her new agents. During that time, I was really looking forward to next week. We have met our permanent manager. I think he'll do better than this manager.

He was stout and "konyo" looking. I really got intimidated by his presence. He loves laughing and laughing. He walks around a lot. But you will know if the Manager is really doing his job. He is short tempered but cool outside work.

Months have passed and everyday working  with my Manager was a good shift. He scolds us sometimes but I can see that he really is learning how to control his temper. The aloofness I felt at first was now a thing of the past. It is really true that you have to know the person first. I was surprised that simple things make him smile or glad. He cherish his friends so well. There was a moment when I was broken and empty my Manager was there, holding my hand and supporting, listening and giving me advice. I never  thought that we will become that close. He was really a good friend.

But everything has an end...even the good ones. He has too leave for a greener pasture. He got promoted. I really felt like, "OK, I AM ALONE ON THIS AGAIN." It is not like I was not happy for his promotion. Its just that I am sad that he has to leave. So soon that I haven't prepared for it yet. He believed in me...on my skills. He knows that I can make it without him. He doing really good now with his new program. I know. Up to now, I still miss him. My friend, my brother, my manager. I miss his laughs and the stories we share during lunch. He is the only person on my team that really knows me. There are things that only two people can relate to. You don't need to explain everything because he knows it by HEART.

Now, another chapter in my life is about to take a turn. It is up to me if I stay or go. I really have to make a choice and I am doing it step by step. I just hope that everything will fall into place.

Working in a BPO industry has a lot ups and downs. Nothing is permanent. You just have to adapt with the current situation. I have experienced being transferred to one LOB to another. You have to have a lot of courage, patience, faith and strength to survive. It is the battlefield of the one who is willing to take the risk or the one who is willing to be left behind. Tough experiences will mold you to be a better and stronger person. This field of work taught me things that you can't learn at home or school. But at the end of the day, you know within you, what to do, when to do and how to do it.